City Announces Closures and Cancellations Related to COVID-19
The City of Monmouth, in cooperation with recommendations by local and state health authorities, is announcing cancellations and closures of several facilities and events to reduce the spread of the novel coronavirus, known as COVID-19. Mayor Cecelia Koontz issued a local emergency declaration on Tuesday, March 17 to gain access to state and federal resources and ensure a timely city response to issues as needed.
General Public Access to City Facilities and Services
As of 4pm Thursday, March 19, the City has temporarily closed most facilities, offices and sites to reduce public access. Sites will continue to be staffed, and most services will continue to be available online or by phone. Walk-in public access will be suspended at the following locations:
- City Hall - Main Lobby, Finance Department Billing Office (Any/all City payments can be delivered by drop box outside of the building in the alleyway, or paid online.)
- City Hall - Main Lobby, Municipal Court Services
- City Hall - Building and Planning Development Services
- Monmouth Police Department - Main Lobby
- Public Works Administrative Office - Front Desk Customer Service Area
- Monmouth Power and Light - Front Desk Customer Service Area
- Monmouth Senior Center
- Monmouth Public Library
The Monmouth Public Library is closed until further notice. All library programs and events have been canceled. Please do not return your library materials or leave donations at this time. Materials will not incur overdue fines during this closure. Online services - such as the library's catalog (catalog.ccrls.org), eResources, Library2Go ebooks and digital books, and the video streaming resource, Kanopy, will still be available to patrons wherever they have internet access. Please check the library's website and Facebook page for more information, or call (503) 838-1932.
In an effort to keep police staff safe, healthy and ready to respond to emergencies, the Monmouth Police Department is temporarily suspending community ride-a-long and public fingerprinting programs. Rather than visit the police station in person, community members are asked to report non-emergencies by calling (503) 838-1109. In the event of emergency, dial 911 immediately.
Finance - Billing & Municipal Court
Utility and court customers can use the online Xpress Bill Pay service to pay their utility bills and court fines timely, or drop payments in the drop box in the City Hall alleyway, or call (877) 880-4038 to pay over the phone.
Utility shut-offs for the month of April will be waived and disconnect for non-payment (DNP) and late fees will be waived for March/April as well.
To start a new utility account/service (electricity and/or water), or for any other questions, please call 503-838-0722.
To schedule a new court date when court is expected to reopen in May, please contact the Court Clerk at: (503) 751-0136.
The Senior Center is currently closed until further notice. The office will continue to take phone calls during the interim. The Meals on Wheels Program will continue deliveries; however, there will be no in Center meals. For more information on the Meals on Wheels Program, please contact the Senior Center at: (503) 838-5678.
The AARP Foundation tax preparation service, Tax-Aide has been suspended across the nation for tax year 2019. The IRS did extend the tax deadline to July 15th and is providing a free tax filing program available on their website.
Building and Planning Services
Building permit applications may be submitted online through the State e-permitting software. Please call (503) 373-7396 if you need assistance submitting your electronic application. All permit applications are posted and can be downloaded from the Building Department webpage. You may also submit a building permit by filling out your application and emailing (firstname.lastname@example.org), faxing (503-838-0725) the application. Applications can also be dropped in the City utility drop box in the alley next to City Hall. For more information, please contact the Building Department at (503) 751-0138.
Planning applications may be submitted by email (email@example.com), or dropping them in the utility drop box in the alley next to City Hall. For more information, please contact the Community Development Department at (503) 751-0147.
As of March 23, all city park playgrounds, sports courts and the skate park are closed to the public per the Governor's Executive Order No. 20-12. Due to an abundance of caution, the dog park and park covered areas (e.g. picnic shelters) are also closed as this time. Park visitors must comply with social distancing guidelines. Park restroom facilities are not open at this time.
Please note, applications for park reservations are currently suspended.
City Public Meetings & Board and Commission Meetings
To apply social distancing recommendations and reduce the spread of the COVID-19 coronavirus, non-essential public meetings, such as volunteer Board and Commission meetings have been temporarily suspended. For essential public meetings such as City Council, the City is applying the social distancing recommendations and evaluating options for teleconferencing.
These closures and cancellations, while inconvenient, are necessary to help reduce the spread of COVID-19 coronavirus. The City is working closely with local, regional, state and federal resource partners on this issue. More information on the virus and local response efforts are available on the Polk County website.
COVID-19 (Coronavirus) Information
Web links with additional information about COVID-19 coronavirus are available below:
The City of Monmouth understands the tremendous impact the COVID-19 response is having on our local businesses. We are here to support them in any way we can, including continually monitoring and communicating what resources are available to help local businesses through this difficult period. Click here to view of current listing of business resources.
Searching for ways you can help our small businesses stay in business?
Here's 5 ways that you can make a difference:
1. Buy gift certificates to be used later in the year.
2. Order take-out, including pints of your favorite ice cream and growlers from your favorite bars!
3. Support your local retail businesses by shopping their online stores. Not sure if they have one? Give them a call or email. Here's a link to the City's business directory.
4. Support them online through social media.
5. Connect to them with online events.